Warranty Policy

Limited Warranty

Koolance Incorporated warrants each new Koolance liquid cooling system, water block, other other "Koolance-labeled" product, against defects in materials or workmanship for a period of one year from the date of purchase (unless otherwise specified), and agrees to repair or replace any defective Koolance liquid cooling system or cooler without charge. Shipping costs are non-refundable.

All warranty claims must be accompanied by the original proof of purchase. Koolance does not provide a warranty for products purchased from unofficial dealers or 3rd-party marketplaces. This warranty is non-transferable.

THIS WARRANTY DOES NOT COVER DAMAGE RESULTING FROM ACCIDENT, MISUSE OR ABUSE, LACK OF REASONABLE CARE, PHYSICAL DAMAGE, CORROSION, SHIPPING DAMAGE, MODIFICATIONS, THE AFFIXING OF ANY ATTACHMENT NOT PROVIDED WITH THE PRODUCT, OR OPERATING COMPONENTS OUTSIDE OF THEIR INTENDED SPECIFICATIONS.

Use of 3rd-party coolants or coolant additives will void this warranty. Koolance Incorporated will not pay for warranty service performed by a 3rd-party repair or diagnostic service and will not reimburse the consumer for damage resulting from warranty service performed by a 3rd-party repair service. No responsibility is assumed for any special incidental or consequential damages due to a defective Koolance product. No other warranty, written or oral, is authorized by Koolance Incorporated.

Return shipments without a valid RMA number will be refused. The product must be shipped postage prepaid to an authorized Koolance service location. It is suggested that, for your protection, you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty. Shipping costs are non-refundable.

Disclaimer

IN NO EVENT SHALL KOOLANCE INCORPORATED OR ITS EMPLOYEES, AGENTS, SUPPLIERS, MANUFACTURERS, OR CONTRACTORS BE LIABLE FOR ANY DAMAGES OF ANY KIND OR CHARACTER, INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY OR PERSONS, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, AND WHETHER OR NOT THE POSSIBILITY OF SUCH LOSS OR DAMAGE HAS BEEN NOTIFIED TO KOOLANCE INCORPORATED. IN NO EVENT SHALL KOOLANCE INCORPORATED'S TOTAL CUMULATIVE LIABILITY (INCLUDING, WITHOUT LIMITATION ATTORNEY'S FEES) FOR ANY CLAIMS IN CONNECTION WITH THIS POLICY EXCEED THE COST OF GOODS PAID TO KOOLANCE INCORPORATED.